At 4am, operators don't log into systems. They send a WhatsApp.
When a machine stops, PackGuru tells the operator what to do — step by step, in their language, on the screen they already have in their hand. No long search. No extra office system
Six things PackGuru does live
Discipline beats heroics. Every line stoppage is an opportunity to capture how it was solved — and serve that answer to whoever sees it next
Changeover wizard
Every format switch becomes a guided, measurable process: instructions, photo checks, automatic timing from machine signals
"Hey PackGuru"
Voice command, text or photo. Contextual answers from your manuals, SOPs and schematics — in the operator's language
Golden recipe
Track every parameter change. Compare current setup vs. best-performing configuration for this exact format
WhatsApp on the line
Operator films the problem. PackGuru answers in seconds with diagnosis and three likely fixes. No manager needed at 4:45 a.m
Closest-screen delivery
HMI · app · WhatsApp · iPad · phone. Same answer goes to whatever the operator is already looking at
Proactive alerts
Parameter drift, format-mismatch warnings, conditions requiring attention — pushed before the line slows down
Cosmetics changeovers, every two hours
In cosmetics, format changes happen every 2–3 hours. A 5-minute drift per changeover, four shifts a day, is one full hour of lost capacity by the end of the week
PackGuru compresses changeover variance and removes the guesswork that caused it
See the changeover wizard on your line
Send us your two most painful format pairs. We'll demo the wizard built for them